At Performance Leadership Systems, customers are our most valuable asset. We recognize that building a long-term business relationship with you depends upon a great deal of trust. This trust begins with our commitment to respecting as well as protecting your privacy. We’ve structured our web sites so that, in general, you can visit Performance Leadership Systems on the Web without identifying yourself or revealing any personal information. Once you choose to provide personally identifiable contact information to us (name, address, e-mail address, phone number, etc.), you can be assured that it will only be used to support your customer relationship with Performance Leadership Systems. Our privacy statement covers 5 main areas: Notice, Choice, Access and Accuracy, Onward Transfer, and Security. Please keep in mind that Performance Leadership Systems’ privacy practices may vary as required by local laws and policies.
Performance Leadership Systems provides this Online Privacy Statement to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at the bottom of every web page.
WHAT INFORMATION WE COLLECT
On some Performance Leadership Systems web sites, you can order products or services, download software updates, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, transaction, and credit card information. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. Data collected online may also be combined with information you provide when you register your ownership of Performance Leadership Systems products.
HOW WE USE THE INFORMATION
Performance Leadership Systems uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web sites for you. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact. Please follow the opt-out directions given below in the “Choice” section of this document. In addition, we will also follow local requirements, such as allowing you to opt-in before receiving unsolicited contact, where applicable.
SHARING OF THE INFORMATION
Performance Leadership Systems will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other Performance Leadership Systems entities and/or business partners who are acting on our behalf for the uses described above. Such Performance Leadership Systems entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
The personal information that you provide to us may be transferred within Performance Leadership Systems across state or country borders. This may be done to consolidate data storage and simplify the management of customer information. Please read the information in the Choice and Security sections regarding the practices that cover such transfers.
ACCESS AND ACCURACY
Performance Leadership Systems strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may review, update or correct your information at the Performance Leadership Systems site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your individually identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. If for some reason you cannot access your information on the web page, please contact us.
Performance Leadership Systems is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.
Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the Performance Leadership Systems site. Performance Leadership Systems has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Performance Leadership Systems does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.
If you have any questions or comments regarding our online privacy practices, please contact us.